Blowing the whistle on fraud is serious business and measures need to be taken to protect those willing to come forward. Factors that can keep someone from reporting a tip include:
Far Reach helped BerganKDV develop the PlainSight fraud hotline to help overcome those barriers and get tips into the investigation and resolution phases faster.
PlainSight offers tipsters both web- and phone-based options for reporting fraud. They can submit a tip anonymously, using an organization’s pin code and a secure individual passphrase.
Once a tip is submitted, it’s sent to company leaders, but only those specified by the submitter. The tipster remains anonymous and the information is not submitted to management potentially involved in the fraud. Designated company representatives can then review tips, ask follow-up questions, group similar tips together, and mark tips as resolved or escalate a case for further investigation.
Michael Bösl |
Manager - Forensic and Data Services, BerganKDV