Software Project Manager

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Position Overview

This position offers you an opportunity to continually learn and grow your skills working on a wide variety of projects across a wide variety of industries. You will not work on one product or a suite of products. We are consultants, paid to use our expertise to solve problems in a way that best suits each client’s goals and objectives.

The role of software project manager at Far Reach is a multi-faceted one, encompassing the skills of a business analyst, product owner, quality assurance tester, and account manager.

You’ll work in a fast-paced, agile/scrum environment to drive successful outcomes for our clients, working closely with them to define and document their needs, and with our development team to design and build solutions that solve clients' unique problems and help them capture exciting new opportunities.

This remote position (US only) is available to qualified candidates currently authorized to work in the United States on a full-time basis. US visa sponsorship is not available for this position.

Far Reach is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

 

In a Nutshell

About You

  • You are detail-oriented, have excellent organizational and time management skills, and aren’t afraid to confront the unknown head-on.
  • You are capable of effectively juggling multiple priorities at one time.
  • At this stage in your career, you want to be asked to solve problems, rather than be "told what to do."
  • You are passionate about your craft and are a motivated self-starter who is committed to continuous improvement.
  • You communicate clearly, effectively, and consistently, both verbally and in written format.
  • You are excited to join a small but growing team and contribute directly to our team’s and our clients’ success.
  • You want to empower others to make a positive difference.

On a day-to-day basis, you'll:

  • Communicate and coordinate with various stakeholders (clients, team members, partners)
  • Lead the execution and delivery of multiple projects for our clients
  • Manage projects
  • Keep tabs on and report project status (including progress toward budget) to stakeholders
  • Identify client goals, objectives, and system requirements
  • Write user stories and acceptance criteria
  • Create basic screen mockups for client review
  • Create client invoices
  • Conduct client meetings and team scrum ceremonies (backlog grooming, sprint planning, project retros, etc.)
  • Attend daily team standups
  • Test our work to ensure it meets acceptance criteria and quality standards
  • Assist with project and resource planning
  • Triage and work with developers to address support requests from the clients you work with
  • Identify process improvement opportunities
  • Create positive and memorable experiences for our clients

Helpful skills and experience

  • Having a technical background and/or the ability to learn new technologies quickly
  • Experience managing software development projects
  • Experience working in an agency or consulting environment (as opposed to a SaaS/product environment)
  • Experience working in an agile/scrum environment
  • Experience writing user stories and acceptance criteria
  • Experience testing software
  • Experience with user experience strategy and/or design

It’s a big job. Are you up for it? If so, read on or apply here.

 

The Details

What Success Looks Like

To be successful in this role, you will:

  1. Demonstrate exemplary communication skills
    This role requires outstanding communications skills. In working with both your team and our clients, you’ll need to listen with a critical ear and communicate in a way your audience understands, no matter their level of technical knowledge.

    Your teammates will rely on you to communicate a clear understanding of clients’ goals and objectives and to give them direct and timely feedback to help them succeed. As a team, we strive to give and receive feedback with grace and humility, acknowledging it and seeing it for the gift it is.

    Your clients expect a collaborative partner who listens, comprehends, and offers strategic solutions to their challenges in language they can understand. They rely on your consistency, transparency, and respect as it relates to project progress, even if conversations are sometimes uncomfortable.

  2. Quickly and effectively build business- and user-domain knowledge and use it to create a compelling shared vision for the project
    Critical to the success of our projects is the team’s understanding of the client’s business including their current and anticipated operating climates, risks and opportunities, and goals and objectives. You will uncover and bring this understanding to the team, translating the business’s needs into application and operational requirements. Focusing on the details and a propensity for asking “why?” will serve you well in this capacity.

    It will be important for you to advocate for the system’s users throughout the project to ensure value can be most effectively prioritized where it can best be realized. In addition, problem solving will be a valuable skill as challenges inevitably arise requiring your consideration from various angles and your ability to work together with the team to offer creative solutions.

    Equally important will be your ability to apply knowledge and experience across projects and situations. Though each project is different, there are valuable lessons to be learned that can be helpful in tackling future challenges.

  3. Effectively manage multiple projects through the entire lifecycle
    Though we try to limit the number of projects team members work on at any one time, you will regularly need to juggle work between two or more projects within a given sprint. This will require exceptional communication and organizational skills and a focus on prioritizing your work in coordination with the team.

    The project lifecycle starts with a hand-off from the business development team at which point you will take ownership of the success of the project. From here you’ll dive into project discovery where you’ll quickly develop an understanding of clients’ business objectives and goals; effectively translate business needs into a backlog of user stories; and conduct user research and evaluate user feedback as needed.

    Throughout the development and deployment of the application, you’ll groom stories and ensure work is queued up for the development team each sprint; set expectations for clients and the team; manage scope from both a budget and an effort perspective; clearly and consistently communicate project status and prepare invoices for clients; pay attention to the details to prevent surprises from derailing the project; and act as clients’ advocate with the team and the team’s advocate with clients.

  4. Perform quality assurance testing as needed
    We take the quality of the software we build seriously. As the translator of business needs to application requirements and the intermediary between the project team and the client, it will be important for you to keep your finger on the pulse of what we’re developing. Quality assurance testing is a great way to ensure we deliver on our promise to the client with the level of quality we expect.

  5. Participate in project and resource planning with the team
    As consultants, we work on multiple projects for different clients concurrently. This reality makes project and resource planning a challenge that requires input from a variety of team members. In working with the resource prioritization team, you’ll advocate for your projects, clearly communicating goals, timelines, and resource needs to help us plan our sprints in a way that ensures we meet our short- and long-term commitments to all our clients and the company.

  6. Ensure an outstanding experience for your clients
    We want to be long-term partners for our clients, there to help them with all their strategic software needs. To ensure clients to want to work with us beyond one project (and to want to recommend us to others), we need to make sure their experience is not only positive but positively memorable.

    You will act as the account manager for a subset of our clients (those whose projects you lead). This means that you’ll be responsive to their needs, educating them, answering their questions, ensuring they always know where things stand, that they have the information they need to make decisions, that we’re building the right solution to solve their problems, and that we are their strategic partner. You’ll craft memorable experiences to help keep them engaged throughout the project lifecycle and you’ll listen carefully for opportunities for us to add value for them, whether on their current project or as it relates to a separate business initiative or challenge they’re facing.

    As account manager, you’ll keep in touch with your client to uncover any additional needs they may have.

Our Interview Process

Though not all candidates will make it through the entire process, here it is from start to finish:

  1. Complete our application (15 min.)
  2. Internal review of your application
  3. Complete our culture assessment (~30 min.)
  4. An interview (video call or in-person) with a cross-section of our team (2 – 3 people) designed to assess both culture and position fit (60-90 min.)
  5. Follow-up exercise to assess specific capabilities (if needed)
  6. Offer extended

About Far Reach

Far Reach is a boutique software development and consulting firm in Cedar Falls, IA. Using a people-first approach, we develop bespoke web and mobile solutions and offer consulting services in software strategy, data analytics, and agile/scrum for clients eager to make a positive impact.

Our team creates value for businesses in a variety of industries including agriculture, manufacturing, professional services, banking/financial services, insurance, construction, real estate, and transportation.

We are proud to have earned the 2022 Best Place for Working Parents® business designation recognizing our commitment to family-friendly policies and practices.

Company Benefits

  • Generous health/dental insurance
  • 401(k) with company match
  • Company-paid group term life insurance, long-term, and short-term disability insurance
  • Flexible Spending Plan
  • Generous PTO
  • Paid parental, bereavement, jury duty leave
  • 8 paid holidays
  • Flexible work schedule

APPLY FOR THIS POSITION

Far Reach Perks

  • Work on a wide variety of interesting and challenging projects
  • Opportunities to learn, both formally and informally
  • Comprehensive benefits package
  • Flexible 40-hour work week
  • Remote work
  • Paid time off
  • Fitness reimbursement
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